Frequently asked question
Q1. What makes the Stoolic barber stool special compared to other stools?
A1. Stoolic is designed specifically for professionals. It features smooth 180‑degree rotation, premium high‑grade leather, a heavy‑duty steel frame, and an ergonomic height‑adjustable design to provide maximum comfort even during long hours of work.
Q2. Do you offer worldwide shipping?
A2. Yes, we ship worldwide. The shipping cost is calculated based on your delivery address at checkout. For international orders, we can also handle customs clearance and deliver directly to your doorstep.
Q3. How long does order processing take?
A3. Orders are usually processed within 24 hours of purchase. Once your order is shipped, you will receive a tracking number to follow your delivery.
Q4. How long does delivery take?
A4. Delivery times depend on your location and the shipping method. Local deliveries may take a few days, while international shipping can take longer. You’ll see estimated times at checkout.
Q5. Do you offer wholesale or retail?
A5. We offer both wholesale and retail deals. If you’re interested in bulk purchasing for your business or salon, please contact us for special pricing and offers.
Q6. Can I return the product if I change my mind?
A6. Unfortunately, we do not accept returns once the item is purchased and shipped. Please review your order carefully before confirming.
Q7. Do you offer refunds?
A7. We do not offer refunds once payment is processed. If you receive a damaged or defective item, please contact us immediately with photos so we can assist you.
Q8. Is there a warranty on the Stoolic barber stool?
A8. Yes, our products come with a standard one‑year warranty covering manufacturing defects. Please contact us if you experience any issues.
Q9. Can I customize the stool with my salon’s logo?
A9. Yes! For wholesale orders, we can arrange customization such as adding your logo or adjusting certain design elements. Contact us to discuss your requirements.
Q10. Does the stool come assembled?
A10. The stool is shipped with simple assembly instructions. Most customers can assemble it in a few minutes with the tools provided.
Q11. What is the weight capacity of the Stoolic barber stool?
A11. Our stools are built with a heavy‑duty steel frame and can comfortably support up to 150 kg (330 lbs).
Q12. How can I contact support if I have questions?
A12. You can reach us anytime through our Contact Us page or email us at [your support email]. We’re happy to help