Privacy Policy

Last updated: 10/17/2025

Welcome to Stoolic (“we”, “us”, or “our”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit stoolic.com, make a purchase, or interact with our services.

By using our website, you agree to the practices described below.

1. Information We Collect

1.1 Personal Information

We may collect personal information when you place an order, create an account, or contact us. This includes:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely through third-party payment providers — we do not store your full card details)

1.2 Automatically Collected Information

When you browse our website, we automatically receive certain technical data, including:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on each page
  • Cookies and tracking technologies
  • General location (city/region level)

1.3 Order & Account Data

We store order history, preferences, and account details to fulfill orders and provide customer support.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about orders, shipping, and customer support
  • Improve website performance and user experience
  • Prevent fraud and maintain security
  • Customize and personalize your shopping experience
  • Comply with legal and regulatory requirements
  • Send marketing or promotional messages (only if you subscribe or consent)

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember items in your cart
  • Improve website navigation
  • Analyze traffic and performance
  • Support personalized advertising
  • Integrate with platforms like Google Analytics and Google Merchant Center

You may choose to disable cookies through your browser settings, but some features of the website may not function properly.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share your data with trusted third parties necessary to operate our business, including:

  • Payment processors (Stripe, WooCommerce Payments, PayPal, etc.)
  • Shipping carriers (UPS, USPS, FedEx, freight providers)
  • Customer support tools
  • Website hosting and analytics providers
  • Advertising platforms (Google, Meta)

All third-party partners are required to keep your information secure and confidential.

5. Payment Security

Your payment information is encrypted and processed through certified, PCI-compliant third-party providers.
Stoolic does not store full credit card numbers on our servers.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete transactions
  • Provide customer support
  • Resolve disputes
  • Meet legal obligations

You may request deletion of your personal data at any time.

7. Your Rights

You may have the right to:

  • Access the personal information we hold about you
  • Request corrections or updates
  • Request deletion of your data
  • Opt out of marketing communications
  • Disable cookies
  • Request a copy of your data

To exercise your rights, contact us at:
📩 support@stoolic.com

8. How We Protect Your Information

We use industry-standard safeguards to protect your information, including:

  • SSL encryption
  • Secure servers
  • Firewalls
  • Fraud prevention tools
  • Restricted internal access

While we follow best practices, no online transmission is ever 100% secure.

9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of these external websites.

10. Children’s Privacy

Stoolic does not knowingly collect personal information from individuals under the age of 13.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

📩 Email: support@stoolic.com
📍 Address: 32nd Ave NE, Seattle, WA 98125, United States